Privacy Policy

We respect your privacy. This policy explains what data we collect from students enrolling in floristry courses and how we keep it safe.

FirmeSteps Floristry values your privacy. We collect limited personal information solely to deliver our professional floristry courses, communicate with students, and improve the learning experience. We never sell personal data.

Only the data you actively provide: name, email, phone, and course enrollment details. We also log anonymous usage data via cookies.

• Contact information (name, email, phone) when you sign up or contact us
• Payment and enrollment data processed securely through third-party providers
• Usage analytics including pages visited and time spent on course materials

Your data is used to deliver courses, send invoices, provide support, and comply with legal requirements. Nothing else.

We use your information to process enrollments, deliver course materials, send receipts and course updates, respond to support requests, and meet our legal obligations.